To become a member of Puro Rewards, you must sign up online, through the Cigars International website, and agree to the Terms and Conditions. You also must be at least 21 years old and a U.S. resident. Puro Rewards is not available to residents in District of Columbia, Iowa and Vermont.

You may be offered the opportunity to sign up to Puro Rewards after completing a purchase on the Cigars International website.

Simply sign in to the Puro Rewards website (www.mypurorewards.com) by using the email address you used when you signed up. Once you have entered your email we will send you a One-Time Passcode which you will need to use to access the website. We send every member a welcome email on the day they join, and you can find your membership details in this email.

Puro Rewards offers all members a trial period. To learn more about the terms and conditions for the initial trial period, please check your welcome email. You will get the opportunity to learn about and take advantage of every benefit that the program has to offer. After the trial period, you'll be automatically charged a monthly membership fee, unless you cancel to keep enjoying discounts, special deals, and savings on a variety of products, including electronics, clothing, travel, and much more. You can keep your subscription active for as long as you like. You can cancel at any time, and you will owe nothing further.

Puro Rewards will periodically send you electronic communications about your membership, rewards, benefits and other transactional emails. To receive these communications, please ensure we have a valid email address on file.

Once you log into the site, you can view and update your membership details in your Profile.

If at any time you are not completely satisfied with your membership, you can cancel without having to give a reason:

• By phone: call 1-800-340-0579, 9AM - 6PM ET - Monday - Friday
• Online: once you're logged in, cancel online in your Profile page
• By email: at customerservice@mypurorewards.com

We will provide an email to the address on file confirming your membership has been cancelled. Once it has been cancelled, you can continue to use the service and enjoy its benefits until the end of the current contract period. After the end of the contract period, you will no longer have access to the service.

Puro Rewards members can receive the following, money-saving benefits:

$10 off your first Cigars International purchase after joining Puro Rewards1 
 
Earn 10% loyalty rewards while shopping at 3500 online retailers2 
The Puro Rewards website is like a shopping mall – browse at over 3500 online retailers and brands. 
 
Earn 10% loyalty rewards on all Cigars International purchases3 
Shop on Cigars International International and receive 10% back. 
 
$10 dining rebate4
$10 back on dining at any fast food, restaurant or takeout each month (up to $120/yr) (after rebate). 
 
$5 movie ticket rebate5
Pay just $5 for movie tickets at any theater or any movie (max 4 tickets per month /up to $200 annually) (after rebate) 
 
Shipping Rebate6
Enjoy a Shipping Rebate on Cigars International orders6 and a rebate on shipping and return shipping on order placed at 3500  retailers through the Puro Rewards website (up to $500/year each)7. 
 
Coupon Codes  
Members can save with coupons on household items, entertainment and more! 
 
Plus, all rewards are provided on a Cigars International gift card that is emailed to you directly! Gift Cards are valid for 90 days.  
 
1 Offer available once per membership and only after joining the Puro Rewards by claiming on the Earning page of the Puro Rewards website. Loyalty rewards will be delivered via a Cigars International e-gift card, on a monthly basis, to the email address we have on file. E-gift cards must be used on a purchase within 90 days of issuance. An e-gift card is nontransferable and non-redeemable for cash (no cash value). You must be an active Puro Rewards member at time of purchase and redemption.

2 You must access the retailer's link through the Puro Rewards website at mypurorewards.com. Purchases you make by going directly to a participating merchant's website do not qualify for loyalty rewards. Available rewards will be issued monthly via a Cigars International e-gift card to the email address on file. The maximum eligible loyalty reward in any calendar month is $300; any order or transaction made from a Participating Merchant in a calendar month after reaching the Cash Back Maximum will not be deemed a Qualifying Purchase. Participating Merchants may change at any time without notice. Merchant restrictions and limitations are provided through each merchant's landing page. Gift Cards must be used on a purchase within 90 days of issuance. Gift Cards are nontransferable and non-redeemable for cash (no cash value). Visit mypurorewards.com for complete terms and conditions

3 Offer only available on Cigars International purchases. The loyalty reward shall equal 10% of the net purchase amount (excluding taxes, shipping costs and cancellations) on all valid purchases. Loyalty rewards will be delivered via a Cigars International electronic gift card, on a monthly basis, to the email address we have on file. All e-gift cards must be used on a purchase within 90 days of issuance. An e-gift card is nontransferable and non-redeemable for cash (no cash value). You must be an active Puro Rewards member at time of purchase. 

4 Maximum rebate is $10 per month, and $120 per membership year. Loyalty rewards will be delivered via a Cigars International e-gift card, on a monthly basis, to the email address we have on file. E-gift cards must be used on a purchase within 90 days of issuance. An e-gift card is nontransferable and non-redeemable for cash (no cash value). Receipt must show amount paid and be submitted via the Puro Rewards website. Submission is void if altered, counterfeited, obtained or used improperly. You must be an active Puro Rewards member at the time of purchase and redemption. This offer may not be used in conjunction with any other offers, promotions, or coupons, and is nontransferable.

5 Maximum rebate is $200 per membership year for up to 4 movie tickets per month. Rebate shall be calculated on the difference in the ticket price from a base of $5 on all valid purchases. Loyalty rewards will be delivered via a Cigars International e-gift card, on a monthly basis, to the email address we have on file. E-gift cards must be used on a purchase within 90 days of issuance. An e-gift card is nontransferable and non-redeemable for cash (no cash value). Receipts must show amount paid and be submitted via Puro Rewards website. You must be an active Puro Rewards member at time of purchase and redemption.

6 Only valid on Cigars International purchases. Purchase confirmation must show amount paid and be submitted via Puro Rewards website. Loyalty rewards will be delivered via a Cigars International e-gift card, on a monthly basis, to the email address we have on file. E-gift cards must be used on a purchase within 90 days of issuance. An e-gift card is nontransferable and non-redeemable for cash (no cash value). You must be an active Puro Rewards member at time of purchase and redemption.

7 Only valid on purchases made with participating merchants through the Puro Rewards website at mypurorewards.com. Purchase confirmation must show amount paid and be submitted via Puro Rewards website. Loyalty rewards will be delivered via a Cigars International e-gift card, on a monthly basis, to the email address we have on file. E-gift cards must be used on a purchase within 90 days of issuance. An e-gift card is nontransferable and non-redeemable for cash (no cash value). Annual cap of $500 per membership year for each Shipping Rebate. You must be an active Puro Rewards member at time of purchase and redemption.

Puro Rewards is an online loyalty savings program, ideal for people who regularly shop online. Members can claim a Welcome Reward as well as two monthly rebate bonuses, and 10% back at over 3500 retailers. All valid loyalty rewards are fulfilled with aCigars Internationall electronic gift card. Gift Cards must be used on a purchase within 90 days of issuance. Gift Cards are nontransferable and non-redeemable for cash (no cash value).

As a member of Puro Rewards, you not only benefit from an initial trial period and Welcome Reward, but you can also receive an ongoing monthly rebate bonus when you enjoy any restaurant, take out, or food delivery purchase (up to $120/year). You can also receive added benefits when you go to the movies. Puro Rewards gives you $200 a year in movie ticket rebates, up to four tickets a month. On top of this, you can get 10% back at over 3500 retailers. These offers may be in addition to any other offers the retailer is promoting at the time. Retailers in the program are subject to change, please see our terms and conditions for more information.

You can claim your Welcome Reward on the Earnings page. Please make sure that:

• You have an active membership with Puro Rewards
• Once on the Earnings page, all you need to do is click Claim Now and we will transfer your Welcome Reward to an electronic gift card which you will see on your Amount Available . Loyalty rewards available in your Amount Available are sent to you via email on a monthly basis
• All valid loyalty rewards are fulfilled with a Cigars International electronic gift card. Gift Cards must be used on a purchase within 90 days of issuance. Gift Cards are nontransferable and non-redeemable for cash (no cash value).

¹ Offer available once per membership and only after joining the Puro Rewards by claiming on the Earning page of the Puro Rewards website. Loyalty rewards will be delivered via a Cigars International e-gift card, on a monthly basis, to the email address we have on file. E-gift cards must be used on a purchase within 90 days of issuance. An e-gift card is nontransferable and non-redeemable for cash (no cash value). You must be an active Puro Rewards member at time of purchase and redemption.

Members can claim a $10 Monthly Restaurant Rebate¹  every calendar month via the dedicated benefit webpage. 

Members can also claim a Movie Ticket Rebate² up to four tickets a month until you have reached an annual cap of $200. 

Members can claim a Shipping Rebates on purchases made through the Puro Rewards website³ and through the Cigars International website⁴.  

¹Maximum rebate is $10 per month, and $120 per membership year. Loyalty rewards will be delivered via a Cigars International e-gift card, on a monthly basis, to the email address we have on file. E-gift cards must be used on a purchase within 90 days of issuance. An e-gift card is nontransferable and non-redeemable for cash (no cash value). Receipt must show amount paid and be submitted via the Puro Rewards website. Submission is void if altered, counterfeited, obtained or used improperly. You must be an active Puro Rewards member at the time of purchase and redemption. This offer may not be used in conjunction with any other offers, promotions, or coupons, and is nontransferable.

²Maximum rebate is $200 per membership year for up to 4 movie tickets per month. Rebate shall be calculated on the difference in the ticket price from a base of $5 on all valid purchases. Loyalty rewards will be delivered via a Cigars International e-gift card, on a monthly basis, to the email address we have on file. E-gift cards must be used on a purchase within 90 days of issuance. An e-gift card is nontransferable and non-redeemable for cash (no cash value). Receipts must show amount paid and be submitted via Puro Rewards website. You must be an active Puro Rewards member at time of purchase and redemption.

³Only valid on purchases made with participating merchants through the Puro Rewards website at mypurorewards.com. Purchase confirmation must show amount paid and be submitted via Puro Rewards website. Loyalty rewards will be delivered via a Cigars International e-gift card, on a monthly basis, to the email address we have on file. E-gift cards must be used on a purchase within 90 days of issuance. An e-gift card is nontransferable and non-redeemable for cash (no cash value). Annual cap of $500 per membership year for each Shipping Rebate. You must be an active Puro Rewards member at time of purchase and redemption.

⁴ Only valid on Cigars International purchases. Purchase confirmation must show amount paid and be submitted via Puro Rewards website. Loyalty rewards will be delivered via a Cigars International e-gift card, on a monthly basis, to the email address we have on file. E-gift cards must be used on a purchase within 90 days of issuance. An e-gift card is nontransferable and non-redeemable for cash (no cash value). You must be an active Puro Rewards member at time of purchase and redemption. 

Saving is easy with Puro Rewards. All you need to do is log into the Puro Rewards website and click through to any of the retailer's offering and shop as you usually would, the rewards will be tracked automatically as long as you have cookies enabled. Once a month, after your rewards have been approved, they are transferred to you in the form of a Cigars International e-gift card. Please note that you can earn a maximum of $300 back each month in loyalty rewards and your e-gift card is valid for 90 days. Rewards are calculated on the net value of purchases, excluding tax, surcharges and any additional costs such as shipping. Other terms and conditions apply, please visit our full Terms and Conditions for more information.

Tracking Tips:

• Always login first and start your shopping by clicking on the retailer's link.
• Make sure to check retailer's special terms to confirm that your purchase is eligible.
• Your internet browser and firewall or antivirus software must be enabled for cookie tracking.
• Accept the cookies for your transaction to be tracked.
• Complete your purchase in one single sitting, without browsing other sites or search engines like Google, Bing and other.
• If after checkout you want to make another purchase from the same retailer, return to the Puro Rewards website and click on the retailer's link again.

Please note that most of our retailers do not enable us to track a purchase made through their mobile app. The purchases should be made through the merchant's website.

Your shopping savings are generally tracked automatically and once validated, they will be added to theAmount Available section on the Earnings page.

If after 10 days your transaction does not appear on the Last visited tab on the Earnings page, please fill out the Transactions Claim form. Please make sure that:

• Your membership is active when you make the purchase.
• You attach your complete purchase confirmation email or receipt with all the details in the accepted format (PDF, JPG, PNG or GIF) and the attachments does not exceed 20MB. To learn how to save your confirmation email via iPhone click here and in Android click here.
• Purchases must be claimed within 90 days.
• Purchases made directly with a retailer will not qualify for 10% back. You must start shopping only through Puro Rewards. Rewards are only available on Qualifying Purchases (see Terms and Conditions for more information).

Rewards are displayed on the Earnings page. All approved loyalty rewards will be sent monthly to the email address we have on file via a Cigars International e-gift card.

When rewards are claimed or captured, our team needs to process and validate the activity. Please allow up to 4-6 weeks for us to transfer your loyalty savings and benefits to your Amount Available on the Earnings page.

You can track the status of your activity at any time on the Earnings page and review the history on the Payments Page.

No bank details will be requested of our members.

CIGARS INT PUROREWARDS 8003400579 USA or CIGARSINT Puro Rewards ** 8003400579 USA for PayPal is the text that appears on your credit or bank statement and refer to your membership with the Puro Rewards program.

When Puro Rewards bills you for your monthly membership fee, you will see CIGARS INT PUROREWARDS 8003400579 USA or CIGARSINT Puro Rewards ** 8003400579 USA for PayPal on your credit or bank statement, along with our customer service phone number, 1-800-340-0579.

• Email - customerservice@mypurorewards.com
• Phone - 1-800-340-0579 (9AM - 6PM ET - Monday - Friday ). (except federal holiday). Calls are handled by our customer service representatives (operating outside the U.S.).
• Mail - Puro Rewards, PO Box 6175, Westerville, OH 43086-6175.

Please note that due to the current high volume of inquiries it may take up to 5 business days to respond to your email.

Puro Rewards uses One-Time passcode for accessing the website, therefore no password will be required.

On the Earnings Page, you'll find details of recent websites you've visited, your purchase history, benefit details (including what you have claimed) and loyalty rewards that you've earned to date.

Returns are subject to the terms and conditions of the retailer you transacted with. Returns, cancellations, and exchanges made on any purchase or travel reservations are ineligible for rewards. When an exchange occurs, the retailer cancels the old order, and replaces the order with a new one. As a result, the new purchase is not made through the Puro Rewards website and does not qualify as an eligible purchase.

To avoid missing out on rewards, make sure all returns are final. If you need to make an exchange, then have the retailer refund you and place another order through the Puro Rewards website.

There are three main reasons why your 10% back can't be tracked, but don't worry, it's an easy fix.

Disabled Cookies
The website uses cookies to track your 10% back. In order to allow the cookies, please go to your browser's settings and modify your cookies preferences to allow them.

Safari blocker
Safari remains supported; however, its privacy features may impact tracking in some cases. To improve tracking success on Safari: 

• Ensure cookies are enabled 
• Avoid private browsing/incognito mode 
• Complete the purchase in the same browsing session 
• Do not use content blockers that prevent tracking 

Adblocker
Please deactivate your Adblocker for this website and refresh the merchant page.

If a transaction has not appeared in your Amount Available and 30 days or more has passed since you made the purchase, you can report the missing transaction to our customer service team. You'll need to complete the online Transactions Claim form on the Earnings page, under the Last Visited tab.

Yes. When you click through to a retailer from Puro Rewards and make a purchase, you are on a secure connection called Secure Socket Layer (SSL).

Puro Rewards is a member of the Return Path Certification program. Return Path enables us to monitor our membership communications to ensure that you receive important emails concerning your membership. As a Return Path program member, we are part of a network that covers more than 2.5 billion mailboxes.

Cookies are simply text files that allow a website to recognize you when you return to that website. This means you do not have to sign in again and again. Cookies used by our service provider on the website and by our network of retailers are safe, and they are enabled by default with most browsers. To view our Privacy Policy and Cookie Policy click here.

Puro Rewards uses a One-Time passcode each time you log into the website.

Puro Rewards uses a One-Time passcode each time you log into the website, therefore there is no automatic sign-in.

For the most reliable cashback tracking experience: 

• Chrome, Edge, or Firefox are the most reliable browsers 
• Safari remains supported; however, its privacy features may impact tracking in some cases.  To improve tracking success:  
• Enable cookies are enabled 
• Avoid private browsing/incognito mode 
• Disable ad blockers and privacy extensions that prevent tracking 
• Complete the purchase in the same browsing session 

We would be sorry to hear you are not be fully satisfied with the program. If you'd like to make a complaint, email our customer service team at customerservice@mypurorewards.com or call 1-800-340-0579 and we will work to resolve the issue as quickly as possible.